FAQ
How long does delivery take?
Please expect your order to arrive within 3-5 working days (UK) or 5-7 working days (Worldwide). If you have not received your order after 5-7 working days, please login to your account & visit our Orders page which will display all your recent orders. You will then be able to track your order with the shipping details provided.
Which countries do you ship to?
We currently ship worldwide.
How much do you charge for shipping?
We offer both standard & next day delivery. You can find more information about our terms on our Delivery Page.
How can I find out where my order is?
You can track your order by logging into your account & visiting our Orders page which will display all your recent orders. You will then be able to track your order via the delivery services website, with the shipping details provided.
How can I return my order?
Should you require further information regarding returns, you can find this in our returns policy.
Which products are best for me?
We always advise for you to book a free consultation with us so we can discuss with you your skincare concerns & prescribe to you the perfect collection & regime, tailored to your requirements. Click below to book a free 1:1 consultation with one of our skincare experts.
Is there a specific way that I should apply my AMRA products to the skin?
Our unique & exclusive AMRA formulations have been designed to transform your skin. Therefore we provide choreographed routines on the most effective way to apply your skincare products, to enhance all benefits. You can find this information on our Application page, located on each product section, or alternatively you can scan the QR code which can be found on the leaflet included in your order.
Where can I find the full list of ingredients for each AMRA product?
You can discover our full list of ingredients for each product on the packaging of every product. Should you have any additional questions then we advise that you contact us directly.
Does AMRA test on animals?
AMRA is strongly committed to ensuring the welfare of animals. Therefore we can confirm that we do not perform animal testing on our products, nor do we test on animals during research & manufacturing stages.
Are AMRA products sustainable?
At AMRA it is extremely important to us that every product is sustainable & ethically sourced. More information regarding sustainability can be found here.